I ordered 20" straight Malaysian hair, i didn't know what to expect, but when i received in satin pouch i knew it was going to be good. the hair is EXACTLY what i wanted. the hair is thin (which is a "natural" density for most people), which i love, long and silky. No odor and just lovely lovely lovely. I will definitely purchase from here again! I wonder if the lace can be cut for me - i will ask next time i order. The only thing i didn't like was the amount of shedding without even brushing....but i guess that can be expected - it's a small con, not enough to lose a star to me. I have a pic but it doesn't show the true beauty of the hair lol. I'll post one next time :)